Skip to content
Claims contacts verified 23 Aug 2026

State Auto claims phone number and how to file a hail claim

A regional carrier, writing the Midwest and hail belt from its Ohio base. Files as State Auto Property & Casualty Insurance Company. Filed under NAIC company code 25127, which the regulator's Consumer Information Source holds the record for. Part of Liberty Mutual since 2022 (confirmed by stateauto.com footer); claims are still reported under the State Auto brand via the claims line below or the State Auto claim portal. Every contact below was read from a page on stateauto.com on the date beside it, except the one marked reported, which was seen on a page the carrier does not publish and is named with that page.

Contacts on record

Claims phone
1-877-SA-CLAIM (1-877-722-5246)
Published as “Claims and Customer Care” at stateauto.com, 23 Aug 2026.
File a claim online
submitaclaim.stateauto.com
Published as “Submit a claim” at stateauto.com, 23 Aug 2026.
Claims email
claims@stateauto.com
Reported as “State Auto claims reporting” at nfp.com, 23 Aug 2026. Not published on the carrier's own pages; confirm it with the carrier before relying on it.
Online account portal
myclaimshub.stateauto.com
Published as “Track your claim” at stateauto.com, 23 Aug 2026.

Before the first call

The first thing the claims desk asks is when the damage happened. That date decides which policy period the claim falls in and starts every deadline that follows, and it is the one answer worth having before the call rather than after it.

File a hail claim with State Auto

The order the desk will take things in, with the door for each step.

  1. Call the claims line or file online

    The claims line is 1-877-SA-CLAIM (1-877-722-5246), as published at stateauto.com. The same page offers online filing at submitaclaim.stateauto.com. Call 1-877-SA-CLAIM (1-877-722-5246).

  2. Find the date of loss

    The desk asks when the damage happened before anything else, and the date decides the policy period and every deadline after it. The finder lists the storm days on record near an address: find the storm days near the address.

  3. Know the deductible

    On wind or hail the deductible is often a percentage of the dwelling limit rather than a flat amount; the deductible calculator works that percentage out in dollars from the figures on a declarations page.

  4. Document the weather

    What the desk asks for next is what reached the property, and on which day. The report searches the public record at the address and cites each figure to the federal record it came from: run the report at the address.

Before you run an address

The finder lists every day with hail on record within 10 miles of an address in the last 2 years, ranked by how many independent sources carried it, so the day a file names is a day the record holds.

Find the storm days

Questions the desk gets asked

Answered from the record above and from the product's own tools; nothing here is advice about whether to file.

What is State Auto's claims phone number?
State Auto's claims line is 1-877-SA-CLAIM (1-877-722-5246), as published at stateauto.com and last seen there on August 23, 2026.
Can I file a claim with State Auto online?
Yes. State Auto publishes an online claim filing page at submitaclaim.stateauto.com, last seen there on August 23, 2026. The claims line and the filing page are listed above with the page each was read from.
What date of loss do I give State Auto?
The date the storm damaged the property, not the day the damage was found. It decides which policy period the claim falls in and starts every deadline that follows. The date-of-loss finder lists the storm days on record near an address, so the date given matches the public record.
On the date of loss, at length
The next step

The carrier will ask what happened. The report is the answer.

A claims number is the start of a file, not the substance of one. What the desk asks for next is what reached the property, and on which day.

Run the address and the public record is searched at the property: the storm days, the measured sizes, the sources that carried each one, in a document that states its own method. About a minute.

Suggestions by Google
  • First reports free
  • No card required
  • Ready in a minute

Related carriers

Other carriers in the directory, nearby in tier or in the alphabet.

  1. AAA (Auto Club Enterprises) 1-800-672-5246
  2. AAA (The Auto Club Group)
  3. Acuity 800.242.7666
  4. Alfa Insurance 1-800-964-2532
  5. American Farmers & Ranchers 1-800-324-7771
  6. Branch 855-540-9642

About these contacts

Every number, email and link in this directory was collected from the carrier's own published pages, except where a contact is marked reported: that one was seen on a page the carrier does not publish, such as an agency's claims-contact list or a regulator's page, and should be confirmed with the carrier before it is relied on. The verified date beside each contact is the day it was last seen on the page named beside it.

Carriers change numbers, and a published page can lag the phone tree behind it. If a contact here no longer matches what the carrier publishes, report the mismatch and the record will be rechecked.

Titan Weather is not an insurance company, and it is not affiliated with or endorsed by any carrier named here. Carrier names and marks belong to their owners and appear only to identify them. Nothing on these pages is advice about any policy or claim.