Branch claims phone number and how to file a hail claim
Contacts on record
- Claims phone
- 855-540-9642
- Published as “Claims (immediate help while filing)” at ourbranch.com, 23 Aug 2026.
- File a claim online
- Start an online claim
- Published as “Start an online claim” at ourbranch.com, 23 Aug 2026.
Before the first call
The first thing the claims desk asks is when the damage happened. That date decides which policy period the claim falls in and starts every deadline that follows, and it is the one answer worth having before the call rather than after it.
File a hail claim with Branch
The order the desk will take things in, with the door for each step.
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Call the claims line or file online
The claims line is 855-540-9642, as published at ourbranch.com. The same page offers online filing at team-branch.zendesk.com. Call 855-540-9642.
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Find the date of loss
The desk asks when the damage happened before anything else, and the date decides the policy period and every deadline after it. The finder lists the storm days on record near an address: find the storm days near the address.
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Know the deductible
On wind or hail the deductible is often a percentage of the dwelling limit rather than a flat amount; the deductible calculator works that percentage out in dollars from the figures on a declarations page.
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Document the weather
What the desk asks for next is what reached the property, and on which day. The report searches the public record at the address and cites each figure to the federal record it came from: run the report at the address.
The finder lists every day with hail on record within 10 miles of an address in the last 2 years, ranked by how many independent sources carried it, so the day a file names is a day the record holds.
Questions the desk gets asked
Answered from the record above and from the product's own tools; nothing here is advice about whether to file.
- What is Branch's claims phone number?
- Branch's claims line is 855-540-9642, as published at ourbranch.com and last seen there on August 23, 2026.
- Can I file a claim with Branch online?
- Yes. Branch publishes an online claim filing page at team-branch.zendesk.com, last seen there on August 23, 2026. The claims line and the filing page are listed above with the page each was read from.
- What date of loss do I give Branch?
- The date the storm damaged the property, not the day the damage was found. It decides which policy period the claim falls in and starts every deadline that follows. The date-of-loss finder lists the storm days on record near an address, so the date given matches the public record.
- On the date of loss, at length
The carrier will ask what happened. The report is the answer.
A claims number is the start of a file, not the substance of one. What the desk asks for next is what reached the property, and on which day.
Run the address and the public record is searched at the property: the storm days, the measured sizes, the sources that carried each one, in a document that states its own method. About a minute.
Related carriers
Other carriers in the directory, nearby in tier or in the alphabet.
About these contacts
Every number, email and link in this directory was collected from the carrier's own published pages, except where a contact is marked reported: that one was seen on a page the carrier does not publish, such as an agency's claims-contact list or a regulator's page, and should be confirmed with the carrier before it is relied on. The verified date beside each contact is the day it was last seen on the page named beside it.
Carriers change numbers, and a published page can lag the phone tree behind it. If a contact here no longer matches what the carrier publishes, report the mismatch and the record will be rechecked.
Titan Weather is not an insurance company, and it is not affiliated with or endorsed by any carrier named here. Carrier names and marks belong to their owners and appear only to identify them. Nothing on these pages is advice about any policy or claim.