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Claims contacts verified 23 Aug 2026

Lemonade claims contacts and how to file a hail claim

A national carrier. Files as Lemonade Insurance Company. Filed under NAIC company code 16023, which the regulator's Consumer Information Source holds the record for. Claims are filed through the 'File a Claim' button in the Lemonade app; Lemonade publishes no claims phone number, and many claims are approved and paid instantly by its automated system. Every contact below was read from a page on lemonade.com on the date beside it.

Contacts on record

File a claim online
lemonade.com
Published as “How claims work / file via app” at lemonade.com, 23 Aug 2026.
Online account portal
lemonade.com
Published as “Account login” at lemonade.com, 23 Aug 2026.
Email
help@lemonade.com
Published as “Homeowners team” at lemonade.com, 23 Aug 2026.

Before the first call

The first thing the claims desk asks is when the damage happened. That date decides which policy period the claim falls in and starts every deadline that follows, and it is the one answer worth having before the call rather than after it.

File a hail claim with Lemonade

The order the desk will take things in, with the door for each step.

  1. File the claim online

    Lemonade publishes an online filing page at lemonade.com, read on the date beside it above. File online at lemonade.com.

  2. Find the date of loss

    The desk asks when the damage happened before anything else, and the date decides the policy period and every deadline after it. The finder lists the storm days on record near an address: find the storm days near the address.

  3. Know the deductible

    On wind or hail the deductible is often a percentage of the dwelling limit rather than a flat amount; the deductible calculator works that percentage out in dollars from the figures on a declarations page.

  4. Document the weather

    What the desk asks for next is what reached the property, and on which day. The report searches the public record at the address and cites each figure to the federal record it came from: run the report at the address.

Before you run an address

The finder lists every day with hail on record within 10 miles of an address in the last 2 years, ranked by how many independent sources carried it, so the day a file names is a day the record holds.

Find the storm days

Questions the desk gets asked

Answered from the record above and from the product's own tools; nothing here is advice about whether to file.

Can I file a claim with Lemonade online?
Yes. Lemonade publishes an online claim filing page at lemonade.com, last seen there on August 23, 2026. The claims line and the filing page are listed above with the page each was read from.
What date of loss do I give Lemonade?
The date the storm damaged the property, not the day the damage was found. It decides which policy period the claim falls in and starts every deadline that follows. The date-of-loss finder lists the storm days on record near an address, so the date given matches the public record.
The next step

The carrier will ask what happened. The report is the answer.

A claims number is the start of a file, not the substance of one. What the desk asks for next is what reached the property, and on which day.

Run the address and the public record is searched at the property: the storm days, the measured sizes, the sources that carried each one, in a document that states its own method. About a minute.

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Related carriers

Other carriers in the directory, nearby in tier or in the alphabet.

  1. Allstate
  2. American Family 1-800-MYAMFAM (1-800-692-6326)
  3. Amica 800-242-6422
  4. Auto-Owners 1-888-252-4626
  5. Chubb 1-800-CLAIMS-0 (1-800-252-4670)
  6. Cincinnati Insurance 877-242-2544

About these contacts

Every number, email and link in this directory was collected from the carrier's own published pages, except where a contact is marked reported: that one was seen on a page the carrier does not publish, such as an agency's claims-contact list or a regulator's page, and should be confirmed with the carrier before it is relied on. The verified date beside each contact is the day it was last seen on the page named beside it.

Carriers change numbers, and a published page can lag the phone tree behind it. If a contact here no longer matches what the carrier publishes, report the mismatch and the record will be rechecked.

Titan Weather is not an insurance company, and it is not affiliated with or endorsed by any carrier named here. Carrier names and marks belong to their owners and appear only to identify them. Nothing on these pages is advice about any policy or claim.